Course curriculum

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    • Online negotiation - what you should be aware of

    • Why Is Trust Essential In Negotiations - And Even More The Online Negotiations?

    • Key Elements When Negotiating Online

    • Why I Shouldn't Negotiate By Email?

    • Video vs. Phone Negotiation

    • Written vs. Face To Face Negotiations

    • Test your learning

    • Bonus materials: Contractual implications and online negotiations

    • Online negotiation checklist for download

    • The Various Negotiation Platforms

    • Trust Is Important In Life And Business

    • What You Need To Negotiate Virtually

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    Next Steps...

    • Congrats! Here's what's next...

    • More resources for you

    • Presentation of SMARTnership Negotiation by Keld Jensen

    • Before you go...


Award winning author, professor, advisor and strategist


Keld Jensen is an internationally recognized expert and advisor on negotiation. He works with governments and major corporations in applying the techniques of SMARTnership negotiation.

Mr. Jensen has made more than 200 international TV appearances, and contributes regularly to Forbes magazine, reaching more than 2.8 million readers. His corporate clients include Vestas, Novo Nordisk, LEGO, Johnson & Johnson, Carlsberg Group, Siemens, Rolls-Royce, SAB Miller, Bang &Olufsen; he has also worked extensively with UNICEF and several national governments.

A prolific author, Keld has written 24 books to date, with his works available in more than 35 countries.In 2016 he was named as one of the world’s Top 100 Thought Leaders in Trust. His concept of SMARTnership won the award "best negotiation/tender strategy" by The Organization of Public Procurement officers and The Innovation Award from IACCM in 2017. 

Keld is delivering more than 50 keynotes globally every year and was nominated "best public speaker in Denmark." In 2017 his latest book was released. Honest Negotiation globally. It received the #1 New Release label on Amazon. Visit Keld Jensen website for additional information. In 2021 Keld was accepted on the prestigious Global Gurus Top 30.

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